Wango. Terms and Conditions

PRIVACY POLICY

This Privacy Policy explains what personal data is collected when you use the Wango App or Wango website (“Wango”, “App”, or “Website”) and the services provided through it (together with the Website and the App, the “Service”), how such personal data will be used, shared.

BY USING THE SERVICE, YOU PROMISE US THAT (I) YOU HAVE READ, UNDERSTOOD AND AGREED TO THIS PRIVACY POLICY, AND (II) YOU ARE OVER 16 YEARS OF AGE (OR HAVE HAD YOUR PARENT OR GUARDIAN READ AND AGREED TO THIS PRIVACY POLICY FOR YOU). If you do not agree or you are unable to make this promise, you must not use the Service. In such case, you must contact the support team via online chat or email to request deletion of your account and data.

Process in respect of personal data, means to collect, store, and disclose to others.

TABLE OF CONTENTS

ABOUT OUR SERVICES

  • Privacy And Security Principles. Since we started Wango, we’ve built our Services with strong privacy and security principles in mind.
  • Connecting You With Other People. We provide, and always strive to improve, ways for you to communicate with other Wango users including through messages, voice and video calls, sending images and video, showing your information, and sharing your location with others. We may provide a convenient platform that enables you to send and receive money to or from other users across our platform.
  • Ways To Improve Our Services. We analyze how you make use of Wango, in order to improve our Services.
  • Safety, Security, And Integrity. We work to protect the safety, security, and integrity of our Services.
  • Enabling Access To Our Services. To operate our Services, we need to store and distribute content and information in data centers and systems around the world.
  • Affiliated Companies. We are part of the Wango Productions Limited.
  • No Access To Emergency Services: Our Services do not provide access to emergency services.

PERSONAL DATA CONTROLLER

Wango Productions Limited, a company registered in Uganda Registration Service Bureau located at Design House, Silicon Hill, New World, Akright City will be the controller of your personal data.

CATEGORIES OF PERSONAL DATA WE COLLECT

We collect data you give us voluntarily (for example, an email address). We also collect data automatically (for example, your IP address).

Data you give us. You may be asked to provide us information about yourself when you register for and/or use the Service. This information includes: first name, phone number, email (together “Required Information”), last name, address details, etc.

Announcements and Transactions As part of the activities of the App, we may post information, including personal and contact information, necessary for transactions between the service seeker and service provider.

Data provided to us by third parties When you decide to log in using Facebook or Google, we get personal data from your Facebook or Google account.

Data we collect automatically: 1. Data about how you found us 2. Device and Location Data 3. Usage data 4. Advertising IDs 5. Transaction data 6. Cookies

FOR WHAT PURPOSES WE PROCESS PERSONAL DATA

To provide our Service This includes enabling you to use the Service in a seamless manner.

To customize your experience We process your personal data to adjust the content of the Service.

To manage your account and provide customer support We process your personal data to respond to your requests for technical support.

To communicate with you regarding your use of our Service We communicate with you, for example, by push notifications or in the chat.

To research and analyze your use of the Service This helps us to better understand our business, analyze our operations, maintain, improve, innovate, plan, design, and develop Wango.

To send you marketing communications We process your personal data for our marketing campaigns.

To personalize our ads We and our partners use your personal data to tailor ads.

HOW YOU CAN EXERCISE YOUR PRIVACY RIGHTS

To be in control of your personal data, you have the following rights:

  • Accessing/reviewing/updating/correcting your personal data. You may review, edit, or change the personal data that you had previously provided to Wango in the settings section of the App.
  • Deleting your personal data. You can request erasure of your personal data.
  • Objecting to or restricting the use of your personal data. You can ask us to stop using all or some of your personal data.

AGE LIMITATION

You must be at least 13 years old to register for and use our Services. If you learn that anyone younger than 16 has provided us with personal data, please contact us.

CHANGES TO THIS PRIVACY POLICY

We may modify this Privacy Policy from time to time. If we decide to make material changes to this Privacy Policy, you will be notified through our Service.

DATA RETENTION

We will store your personal data for as long as it is reasonably necessary for achieving the purposes set forth in this Privacy Policy.

CONTACT US

You may contact us at any time for details regarding this Privacy Policy and its previous versions.